Monarch Experts

How can I audit my models?
Legacy models are a challenge for any organisation seeking to support a business process after key staff have left. Monarch Experts are used to helping customers review, audit and update models and projects. We've developed a unique Visio tool that will let you get a visual overview of the reporting workflow.
Where can we get support?
Monarch Experts are the only providers of enterprise-level support for models and projects. You don't need to recruit or train a Monarch Expert in house, and can focus on running your business, and rely on us to support your users.

Monarch Experts aim to help you maximise the return on your software investment by providing four complementary services.

  • We visit you to review your requirements and to document a reporting strategy.
  • We review the skills mix of your users to provide you with a training plan that is aligned to your strategy.
  • We document your DataPump processes in Visio to give you an overview and audit trail.
  • We support your models and projects remotely with a next working day response commitment.

Monarch Experts have developed a health check questionnaire based on our wide experience of deployments in all sorts of organisations—large and small, public and private sector, with report mining as a strategic platform and as tactical solution. We've seen the challenges you face, and can help you design a strategy to achieve your goals.

Monarch Experts have trained users on many versions of Monarch and at all skill levels. Your users don't all have the same knowledge of Excel, servers, data formats, or automation. Once you have a clear strategy, we can help you identify the skills gaps in your team and devise a training plan to address them. Our unique online questionnaire lets your users test their knowledge of Monarch, in under an hour.

Monarch Experts have built models for hundreds of clients, and have seen many organisations where critical reporting processes depended on Monarch models. While the underlying report sources could be audited, the models themselves might introduce errors. Our unique tool automatically documents DataPump processes as Visio diagrams, giving you an instant overview of the reporting process.

Monarch Experts are here to let you get the most from Monarch, and to let you run your business knowing that your reporting processes are supported. We can provide a next working day response to support your models and projects, so you can be sure that your critical processes will run smoothly.

What software do we need?
Our wide experience of real-world deployments helps us to give you independent advice on how to get the right configuration to best support your reporting processes. We're used to bringing business and IT stakeholders together to deliver stable, supported and scalable solutions.
What skills do we need?
Our unique skills audit lets you get a quick overview of your and your coworker's Monarch skills, helping you to target your investment in training most effectively so that your users get the most from the software. There's no need to train consumers of reports, but it's crucial to ensure that the designers have a full understanding of the features.